zravique™ · Privacy Information Center

Company Name: Hefei Chuangwei Intelligent Technology Co., Ltd.

Business Address: Room 410, Block B, Science & Technology Innovation Center, No. 860 Wangjiang West Road, Changning Community Service Center, High-tech Zone, Hefei City, Anhui Province, China

Unified Social Credit Code: 91340100MAEE96NN5F

Legal Representative: Qing Zuping

Email: service@zravique.com

Phone: +86 199 1452 8756

🔐 Privacy Policy

Your Information · Your Trust · Our Responsibility

🌿 Our Commitment To Privacy

At zravique™, we understand that personal information deserves careful handling and respect. Protecting customer privacy is an important part of creating a safe, comfortable, and trustworthy shopping experience.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, communicate with our team, place orders, or interact with our online services.

By using the zravique™ website, you acknowledge and agree to the practices described in this policy.

📋 Information We Collect

To provide reliable website functions, customer assistance, and improved shopping experiences, zravique™ may collect certain information when visitors interact with our services.

The types of information may include:

• Customer contact details provided during communication
• Order-related or inquiry information
• Information submitted when requesting support
• Website browsing and interaction details
• Technical information related to devices, browsers, or website access

We only collect information that is reasonably needed to operate our services, support customers, improve website performance, and maintain a dependable online experience.

✨ How We Use Your Information

Information collected through zravique™ may be used for the following purposes:

💬 Customer Communication

We use customer information to answer questions, provide assistance, handle service requests, and communicate important order-related updates.

🪞 Improving Your Shopping Experience

General website usage information may help us understand visitor preferences, improve product presentation, optimize website structure, and create a smoother browsing experience.

⚙️ Maintaining Service Quality

Information may also support website maintenance, operational improvements, and the delivery of consistent customer service.

🛡️ Protecting Your Information

zravique™ applies reasonable security practices designed to protect customer information from unauthorized access, improper use, or unnecessary disclosure.

While online services cannot guarantee complete security in every situation, we continuously review our information handling practices and work to maintain appropriate protection measures.

🤝 Information Sharing Practices

zravique™ does not sell, rent, or trade customer personal information.

Information may only be shared when necessary for providing requested services, maintaining website operations, supporting business functions, or meeting applicable legal obligations.

Third-party service providers assisting with website operations are expected to handle information responsibly and only use it for required purposes.

🍪 Cookies & Website Technologies

zravique™ may use cookies and similar technologies to improve website functionality and provide a more personalized browsing experience.

These technologies may help us understand general website activity, remember preferences, and improve usability.

Visitors can manage cookie preferences through browser settings. Please note that disabling certain cookies may affect some website features.

🌐 Third-Party Services

Our website may include features, links, or services provided by third-party platforms.

These external services may operate under their own privacy policies. We recommend reviewing their privacy practices when interacting with third-party websites or tools.

📝 Your Privacy Choices

Customers may contact zravique™ with questions about their personal information or how their information is processed.

Depending on applicable requirements and the details of the request, we will provide reasonable assistance regarding privacy-related concerns.

🗂️ Information Retention

zravique™ keeps personal information only for the period necessary to support legitimate business purposes, including customer service, operational management, record keeping, and compliance responsibilities.

When information is no longer needed, appropriate steps may be taken to delete or anonymize it where applicable.

👨👩👧 Children's Privacy

The zravique™ website is intended for general audiences.

We do not knowingly collect personal information from children without appropriate authorization. If a parent or guardian believes information has been submitted improperly, they may contact us for assistance.

🔄 Updates To This Privacy Policy

zravique™ may revise this Privacy Policy from time to time to reflect changes in services, business practices, or applicable requirements.

Updated versions will be published on this page with relevant revision details. Customers are encouraged to review this policy periodically for the latest information.

📩 Contact Us About Privacy

If you have questions or concerns regarding this Privacy Policy, please contact our support team:

At zravique™, we remain committed to protecting customer privacy through responsible information management, transparent practices, and thoughtful communication. 🤍